Emergency Restoration Services in Calgary

When Disaster Strikes, People Come First & Professional Restoration Follows

Phoenix is a full-service restoration company available 24/7/365 to support you in your time of crisis. Our team responds quickly to water, sewer, fire, smoke and trauma-related emergencies.

Full-Service Emergency Restoration Services

Phoenix Restoration handles all types of disasters, from fire and flooding to structural damage, with skill and care for both residential and commercial properties. Our experienced team responds quickly, using industry-leading structural drying equipment and proven techniques to stabilize your space and environment. We mitigate the damage, prevent further damage from occurring, and restore your property to a safe and healthy environment.

Water Damage & Flood Restoration

Water damage restoration services in Calgary start with understanding how quickly moisture can move through walls, flooring, and structural components. Our team locates the source of the issue, removes standing water, and completes thorough structural drying with dehumidification principles to stabilize the property. We provide full water damage cleanup, manage sewage backup mitigation , in order to remove contaminants and restore the health of the space.

Water damage restoration in Calgary by Phoenix Restoration
Residential building with extensive fire damage, illustrating the need for professional fire damage restoration in Calgary.

Fire & Smoke Damage Restoration

Fire and smoke leave behind complex damage that requires immediate and expert attention. Our fire damage restoration service in Calgary assesses structural integrity, removes soot and debris, eliminates smoke odour at the source, and rebuilds damaged areas. Our goal is to restore your property to its pre-loss condition with as little disruption as possible.

Trauma & Biohazard Cleanup

Biohazard incidents require strict compliance with health and safety standards. When source material and contamination is present, our specialists follow strict safety protocols and manage full biohazard cleanup in Calgary. We remove hazardous materials and disinfect all affected areas to restore your property to a safe, habitable condition. Every step follows industry and provincial guidelines to make sure your property is safe for re-entry.

Biohazard cleanup specialists wearing PPE removing hazardous materials from a scene.
Workers performing interior repairs as part of emergency restoration services in Calgary.

Interior Reconstruction Services

After the emergency phase, we provide full reconstruction support to restore your property to its pre-loss condition. Our reconstruction team handles many aspects of structural repairs, including such aspects as framing, insulating, drywall, mill work, painting and spray work along with flooring finishes, all completed with the same precision and quality that guide our restoration work.

Hear From People We’ve Helped

excellent

T
We lost our house due to a massive flood on the 3rd floor. James was on site within 30 minutes. He had dehumidifiers set up that night and handled the total restoration of the house from emergency portion and rebuild. They made a very stressful time as easy as it could be for us. Highly recommend Phoenix they are a great local company with lots of experience in every aspect.                        
C
Great service . Exceeded expectations.                  
K
WOW There is no way I can put into words how amazing this company is. I live in the country and they were at my house in 14 min after I called to advise of my flood. They are so professional, kind, honest and trustworthy. They handle everything for you. I mean everything. Don’t bother going to any other company. You will not regret using them!!!  
P
Best team to get the job done, I have personal experience dealing with them as my daycare building was flooded last month. It was very disappointing but the way James( The owner )and Kim ( The supervisor )deal with it was amazing. They directly deal with insurance company and very quick to get back with your concerns. Hardly recommend them in case of emergency.
T Local Guide
Thanks Phoenix, for your quick response and review of my plumbing issues, demolition of affected floor and area, and bio wash. I appreciate the service and professionalism working with me.

Google rating score: 4.9 of 5,based on 89 reviews

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Serving Calgary with Care Since 2002

Phoenix Restoration is a third-generation, family-owned restoration company serving Calgary since 2002. We work directly with property management companies, business owners and residential customers who expect high-quality restoration services and a team that truly cares.

Our emergency restoration specialists respond fast, deploying personnel to be on-site within 60-90 mins. When natural or other disasters strike without warning, they can turn your life upside down. Phoenix team is here to support you through hard times, answering your questions and explaining every step, so you feel that you’re not alone.

We are proud to serve our community and partner with organizations like the Calgary Firefighters Burn Treatment Society, sharing a commitment to helping people recover after fires and other property related emergencies.

Phoenix Restoration white utility truck at an emergency site.

Why Property Owners Choose Phoenix

Comprehensive Support

From the moment you reach out, we’re here to help you. Our team provides an onsite assessment and helps navigate you through the insurance claims process, so you’re never left wondering what comes next.

24/7 Emergency Response

Our team is ready for fire, flood, storms, sewage back-ups, and other property-related disasters at any hour. Phoenix can typically be on site within 60 to 90 minutes, quickly stabilizing your property and taking the first steps to bring order back to your life.

60+ Years Of Combined Expertise

You benefit from a company with decades of experience, a hands-on approach, and deep roots serving the Calgary community.

Quality Over Quantity, Always

We focus on doing fewer jobs at a higher standard. That is how every restoration project receives our full attention and fulfills all your restoration needs.

People-First Approach

Our team delivers a high-end restoration experience that prioritizes your well-being and peace of mind. We are trusted for managing sensitive trauma cases with professionalism, discretion, and compassion.

Our Restoration Process

At Phoenix, we follow a proven restoration process designed to stabilize your property quickly and help you return to your normal life with confidence and peace of mind.

Emergency Response & Assessment

We provide 24-hour support and can be on-site within 60–90 minutes of your initial call to assess water, sewer, fire, smoke, or trauma-related property damage. Our team thoroughly documents all affected areas with dated and time-stamped photos, creates moisture maps for areas of loss, and secures and stabilizes the site. Initial mitigation services then begin to prevent further damage.

Site Prep & Initial Mitigation

Once all safety concerns are addressed, our experts quickly remove standing or surface water and sewage from the site. Affected flooring and drywall are assessed and removed if necessary, and all areas are thoroughly disinfected and structurally dried. Phoenix team follows a step-by-step process to ensure your property and the health of its occupants are protected throughout the emergency phase of the restoration and claim process.

Restoration & Reconstruction

Once the mitigation work is complete and the property is stabilized, we prepare a scope of work to repair and rebuild the damaged areas. Our reconstruction services cover structural repairs, complete interior repairs including framing, insulation, drywall, painting, spray work, millwork, cabinetry, flooring, and exterior finishes, restoring your home or business to its pre-loss condition.

Claim Support & Final Review

Claim Support & Final Review We guide you through insurance claims, provide advice to prevent future issues, and ensure your property is fully restored. Our hands-on approach prioritizes your safety, peace of mind, and a healthy environment.

Disaster Restoration Calgary Can Count On Anytime

If you’re facing an emergency, call us right now for 24-hour emergency restoration support. A live team member will walk you through the process, and our team will be at your doorstep in as little as 60-90 mins.

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FAQ

Partially burnt yellow house siding with exposed, blackened wooden beams after a disaster
What are emergency restoration services?

Emergency restoration services in Calgary involve a rapid response to property damage caused by water, sewage, fire, smoke, trauma, or other property-related disasters. These services stabilize your property, prevent further damage, and restore a safe and healthy environment.

Phoenix Restoration provides full-service restoration for sewage backups, water, fire, smoke and storm damage, as well as for trauma or biohazard incidents. Our team also offers reconstruction services to return your property to its pre-loss state.

First, ensure everyone is safe. Then, contact an experienced emergency restoration company like Phoenix. Avoid attempting major cleanup yourself, as water, fire, smoke, and biohazards can pose serious safety & associated health risks and cause additional damage. Professionals can safely and professionally address it on scene.

Most restoration services are covered under a standard property or commercial insurance policy. Our team provides guidance throughout the insurance process to ensure your claim is properly documented and all necessary supporting documents are in place on behalf of the handling adjuster and insurance provider.

The timeline varies depending on the type and extent of damage. Our Phoenix team works efficiently to stabilize your property, complete cleanup and repairs, and restore your home or business to a safe and healthy environment as quickly as possible.

Professional restoration specialists are trained to identify and address the root cause of water damage, not just the visible effects. Many property owners try to handle the situation themselves to save money. The challenge is that most do not have access to professional moisture-reading and detection tools used to locate hidden damage and trapped moisture.

When building materials are not dried thoroughly, mold can develop. By the time the growth becomes noticeable, property owners often contact their insurance provider to file a claim. At that point, coverage may be denied, as mold damage is commonly excluded in insurance policies. What could have been a covered water damage claim may no longer qualify once mold is present.